Frequently Asked Questions

Do You Work With Brand New Sellers?

 Yes, we work with any seller, regardless of how long they have been selling on Amazon 

What Is Your Turnaround Time for Shipping Out Products?

 Once shipping is received, your products will be sent out within 2 business days (up to 3 days during the holiday season) 

Are My Buys Confidential?

 Yes, we offer a Non-Disclosure Agreement with each of our clients to ensure your ideas and buys remain confidential upon request. Each employee will sign the agreement as well. 

Do You Accept Sellers of All Sizes?

Yes. There is no job that is too big or too small.  We can ship one item or thousands. 

How and When Do I Pay For Services?

We accept all major credit cards and paypal. We will need a credit card authorization form to be filled out by you. After your products are packaged and shipped to Amazon then we will email your invoice and process your credit card payment.

Do You Accept Shipments From Liquidation Companies?

At this time we do not. 

Will You Accept Pallets and/or Freight?

 Yes we do. No amount of inventory is too large for us to receive. 

Do You Accept International Sellers?

 Yes we do! However it is the sellers responsibility to ensure customs clearance. 

Do You Accept Retail Arbitrage, Online Arbitrage, Wholesale and Private Label?

 Yes we do, in fact we even accept Amazon Returns from US based and International Sellers. We process all your inventory (except Liquidation) 

How Do I Sign Up For Your Fulfillment Services?

Start By Contacting Us or By Calling 616-551-1667

How Do I Ship My Inventory To You?

 Please have all inventory sent to the following address with your first and last name, and then let us know it is coming to us by contacting us

Did We Miss Something? Still Have Questions?

Please Contact Us.

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Amz FBA Prep Center

(616) 551-1667

3352 Lousma Drive Southeast, Grand Rapids, Michigan 49548, United States

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Hours

Mon - Fri  9 am - 5 pm
Saturday   9 am - 2 pm